Loyalty Program Terms & Conditions

Last updated: May 11, 2026

Introduction

WhiteFit Subscription allows customers to purchase eligible subscription products with recurring delivery, selected billing frequency, and subscription-based benefits. By purchasing a subscription, customers agree to the subscription terms, renewal conditions, and cancellation rules.

  1. Subscription Purchase & Activation

    Once a customer purchases a subscription successfully, the subscription will be created and activated. A Subscription ID will be generated, and the customer will receive confirmation details through the registered email or available communication channel.

  2. Billing Frequency & Recurring Amount

    Subscription products may include billing frequencies such as monthly, annually, 30 days, or 60 days based on the selected option. The recurring amount, billing cycle, and selected subscription details will be clearly displayed before checkout.

  3. Upgrade, Discontinue & Cancellation

    Customers may upgrade or discontinue their subscription from the subscription management section. Cancellation or discontinuation will apply according to the active billing cycle and terms shown on the website.

  4. Payment Failure & Subscription Status

    If a subscription payment fails, the customer may be asked to retry payment or update the payment method. WhiteFit may pause, restrict, or deactivate subscription benefits until payment is completed successfully.

  5. Contact Us

    For any questions related to these Terms and Conditions, orders, payments, returns, refunds, or subscriptions, customers can contact WhiteFit support at

    Email: customer.service@whitefit.co

    Phone: +971527521005 | +97125657849

    Support: Available through the website contact form or WhatsApp support.